Terms and Conditions

Last Updated: Feb 18 2025

 

Welcome to Jugshanti, operating under the brand name Thiklok. By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site or making a purchase.

1. Acceptance of Terms

By visiting our website or purchasing products from Thiklok, you agree to these Terms and Conditions. If you do not agree with these terms, you must not use our website or services.

2. About Us

Jugshanti operates under the brand name Thiklok. We specialize in providing high-quality hair care products designed to meet the needs of individuals looking for effective solutions for healthy hair. Our website offers information, products, and services related to hair care.

Website: [Insert website URL]

Customer Support Email: e-operations@jugshanti.in
Phone Number: +91-9039031486
Physical Address: JUGSHANTI ENTERPRISES LLP 370/2/1 Nemawar Main Road, Palda, Near Jai Malhar Toll Kanta, Indore, Madhya Pradesh, India, 452020

3. Use of Website

You agree to use our website for lawful purposes only and not to engage in any activities that could harm, disrupt, or interfere with the website's functionality or other users' experience.

  • You may not use the website to transmit harmful or unlawful content.
  • You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • We reserve the right to modify, suspend, or terminate access to our website at any time without notice.

4. Account Registration

To access certain features or make a purchase on our website, you may need to create an account. When you create an account, you agree to provide accurate, up-to-date information. You are responsible for all activities that occur under your account.

  • You agree to notify us immediately of any unauthorized use of your account.
  • You must not share your account details with anyone else.
  • We reserve the right to refuse or cancel orders if we suspect any fraudulent activity.

5. Product Information and Availability

We strive to ensure that all information on our website, including product descriptions, prices, and availability, is accurate. However, we cannot guarantee that all information will be free from errors or omissions. In the event of an error, we will notify you and give you the option to proceed with the order or cancel it.

  • Product Availability: All products are subject to availability, and we cannot guarantee stock levels at all times.
  • Pricing: Prices for products are subject to change without notice. We reserve the right to modify prices at any time.
  • Product Images: Product images and descriptions on the website are for illustrative purposes only and may vary slightly from the actual product.

6. Orders and Payments

By placing an order on our website, you agree to purchase the products for the price specified, including applicable taxes and shipping fees.

  • Order Confirmation: You will receive an email confirmation after your order is placed. This confirmation is not an acceptance of your order, but a notification that we have received it.
  • Payment Methods: We accept various payment methods, including credit/debit cards, digital wallets, and other payment processors.
  • Order Processing and Shipping: Once your payment is processed, we will ship the products to the address provided. Shipping times may vary depending on your location.
  • Refunds and Returns: Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

7. Shipping and Delivery

We offer shipping to various regions. Shipping fees will be calculated during the checkout process. While we aim to deliver your order within the estimated timeframe, delays may occur due to reasons beyond our control (e.g., weather, customs, etc.).

  • Shipping Address: You are responsible for ensuring the shipping address you provide is correct and complete. We cannot be held liable for delays or non-delivery if the address provided is incorrect.

8. Return and Refund Policy

Please refer to our Return and Refund Policy for details regarding product returns, exchanges, and refunds. Our policy outlines the conditions under which returns are accepted and how you can initiate a return or exchange.

9. Intellectual Property

All content on the Thiklok website, including logos, images, text, graphics, trademarks, and product names, is the intellectual property of Jugshanti and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, or distribute any content from our website without prior written permission from us.

10. Disclaimers and Limitation of Liability

While we strive to provide accurate information and high-quality products, we make no representations or warranties regarding the accuracy, reliability, or completeness of the website content or the products offered. To the fullest extent permitted by law:

  • We disclaim any liability for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • Our liability is limited to the amount paid for the product(s) in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Jugshanti, Thiklok, our affiliates, employees, agents, and representatives from any claims, losses, damages, liabilities, and expenses arising out of your use of our website or products, violation of these Terms and Conditions, or infringement of any rights.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising from these terms will be resolved in the courts of [Insert Location].

13. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

14. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after such changes constitutes your acceptance of the modified Terms and Conditions.

15. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

Jugshanti (Thiklok)
Email: e-operations@jugshanti.in
Phone: +91-9039031486
Address: JUGSHANTI ENTERPRISES LLP 370/2/1 Nemawar Main Road, Palda, Near Jai Malhar Toll Kanta, Indore, Madhya Pradesh, India, 452020